Photo by Bud Helisson on Unsplash

By Sophie Robin, Managing Partner
Stone Soup Consulting
Article originally published on Diario Responsable

Whoever has worked at any time in the consultancy world knows that a relationship of mutual trust is the key to a sustainable business model. Contracts are earned either because there is already a good relationship (that is, clients want to carry on working with a consultancy because previous experience was good) or because the people who put the clients in contact with the consultancy are known and trusted by the client or because of the consultancy’s reputation or by direct recommendation.

The consultancy world is a little like the baby-sitting world: there’s an open market but when it comes to looking after Baby (the company) the majority prefer to choose people or entities they know and like. Up to here everything is perfect, comprehensible and legitimate.

The problems start when this trust begins to be the only criterion taken into account in spite of the rules established by the market. When consultancies and clients already know each other, work together or have a personal relationship and just like each other they begin to distort the market rules by  making the asset of trust prevail over everything else.

Photo by Bud Helisson on Unsplash

By Sophie Robin, Managing Partner
Stone Soup Consulting
Article originally published on Diario Responsable

Quien haya trabajado alguna vez en el mundo de la consultoría sabrá que las relaciones de confianza son la clave de un modelo de negocio sostenible. Los contratos se ganan, bien porque ya existe una buena relación (es decir, los clientes quieren seguir trabajando con una consultoría porque han tenido buena experiencia con ella), bien porque las personas que ponen en contacto a las entidades cliente con la consultoría ya se conocen y confían la una en la otra, o bien por reputación previa o recomendación directa.

El mundo de la consultoría es un poco como el mercado de las canguros: existe un mercado abierto, pero parece que cuando se trata de cuidar del pequeño (aquí la empresa), la mayoría prefiere escoger a las personas o entidades que conocen y aprecian. Hasta ahora todo es perfecto, comprensible y legítimo.

Los problemas empiezan cuando este capital de confianza empieza a ser el único criterio que entra en la balanza, y es utilizado a pesar de las reglas establecidas en el mercado.  Cuando consultorías y clientes que ya se conocen, trabajan juntos o simplemente se aprecian por una relación personal, empiezan a falsear las reglas del mercado haciendo prevalecer el capital de confianza por encima de todo.

To discover new possibilities and synergies between the entrepreneurial mindset, employment and artistic principles, the ArtE program was launched on the 27th of November 2019. This program is a development initiative of the JobAct approach, implemented by the lead partner, Projektfabrik based in Germany and it has been running for over 13 years now.

The basic concept of JobAct® theatre methodology - is that it addresses disadvantaged people and fosters their social inclusion with a combination of theatrical education and social work. By and through their theatrical work, participants acquire competences in communication and interaction, as well as personal and social skills, underpinned by creative theatre approaches to boost their self-confidence. JobAct® projects are actually taking place on stage. The sense of achievement by developing a successful stage play, leads to a long lasting trust in one's own capacity.

In March 2020, all partner teams for the latest iteration of the Erasmus + ArtE program (“ArtE-the Art of Employability”) travelled to Witten in Germany to participate in the initial staff training event, a wonderful oppportunity to share best practice and learn from the more experienced partners in the program. The program is based on the JobAct® theatre methodology - which addresses disadvantaged people and fosters their social inclusion with a combination of theatrical education and social work. Read more about the approach in the blog post: Introducing the Erasmus + program “ArtE-the Art of Employability.

ArtE project partners meet in person in Witten, March 2020

Through theatrical work, participants acquire competences in communication and interaction, as well as personal and social skills, underpinned by creative theatre approaches to boost their self-confidence. JobAct® projects actually taking place on stage. The sense of achievement by developing a successful stage play, leads to a long lasting trust in one's own capacity.

COVID-19 has put our organisations through difficult times. You might have had to take urgent and important decisions with a high degree of uncertainty. The current context leads us to think that changes are here to stay and we want to support you the best way we can. Together we can face the challenges ahead.
 
Stone Soup’s mission is to help optimise organisations and initiatives so that they achieve their greatest possible positive impact. Today our team wants to pay our community back and voluntarily share their knowledge and expertise with social organisations. We want to be useful, practical and efficient in our support, without missing our community touch.
We want to share our Recipes for impact with you.
 
The past few weeks have shown us an urgent need for support in four specific areas that we would like to focus on: 
 
1. Rethinking business models
2. Fundraising opportunities
3. Strategic rethinking
4. Communication