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Stone Soup interviews
- Jean Claude Rodríguez-Ferrara, fundador y director, Asociación de las
Comunidades CAF (ACAF)
1 - Cuál es, en pocas palabras, el área de intervención de la Asociación de las Comunidades Autofinanciadas?
ACAF busca reforzar los lazos de solidaridad y facilitar el acceso a la “ciudadanía económica plena” de los grupos que apoya. En este momento, trabaja principalmente con grupos de migrantes, en Cataluña. Desde su formalización en 2006, la asociación ha apoyado la constitución de 22 grupos, lo que representa cerca de 500 socios, o 1750 beneficiarios, considerando los integrantes de cada hogar.
2 - De dónde surgió la idea de la intervención de ACAF?
Surgió de una iniciativa que fue desarrollada en América Latina, los Bankomunales, por un emprendedor social. Esta idea fue importada, del Sur al Norte, y ajustada al contexto específico de las sociedades europeas.
3 - Fue integrado, hace algunos años, como uno de los beneficiarios de la red Ashoka – conocida por valorizar y apoyar iniciativas innovadoras. Qué tiene de innovador su organización?
Los principios y en su metodología de intervención son innovadores, porque se promueve el empoderamiento del propio grupo – sin intervención externa (de ACAF u otros)-, por vía de la auto-financiación y del fortalecimiento de las redes sociales de apoyo. El protagonista es el socio.
4 - En qué momento de la organización se inscribió la relación con Stone Soup?
Después de tres años de existencia, la organización creció mucho. Necesitó pensar su estrategia de intervención de cara al futuro y reflexionar sobre como ha evolucionado su identidad a lo largo de estos años. Está, por así decirlo, en su momento de adolescencia.
5 - Para responder a qué problema o desafío específico?
La relación con Stone Soup se concretizó para apoyar este momento clave de transición de la organización. El objetivo era trabajar la sostenibilidad de la organización, por un lado, y sus perspectivas de expansión, por otro.
6 - Qué beneficios le trajo esta relación?
La reflexión. Que la organización se tome el tiempo para reflexionar, con alguien externo que lanza “chispas” para ayudar esta reflexión, clarificar los caminos posibles, y solucionar problemas.
7 - Por favor, díganos cuáles son los principales desafíos que enfrenta de cara al futuro?
Los dos mayores desafíos son los de cantidad, es decir la expansión en el número de grupos, tanto a nivel nacional como a nivel internacional, y de calidad, es decir, esforzarnos para mejorar continuamente el modelo que tenemos.
8 - Una palabra final: cuáles son, en su opinión, los factores claves de éxito de una organización del Tercer Sector?
Creo que es fundamental que las organizaciones trabajen el sistema de incentivos de todos los grupos con los cuales se relacionan (desde sus recursos humanos, las empresas e individuos asociados, el Estado, los usuarios, etc.). La organización tiene que garantizar, explícitamente, que todos salen ganando.
Otro aspecto fundamental es ir, de a poco, generando y consolidando una red de confianza alrededor de la organización.
Para más información sobre la intervención de ACAF, puede consultar la página web de la organización: www.comunidadescaf.org {/slide}
External relations, alliances and social networks
Social change requires the involvement of all sectors and all parties, committed at looking for innovative and sustainable solutions. Dialogue and volunteer cooperation between people and organisations, through complementary and shared interests, resources and skills, have a huge potential to generate social benefits between territories, cultures and traditions.
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Relação entre ONG e o Estado: Um Estudo de Parceria
Este artigo publicado na IntegrAcão, revista electrónica brasileira do Terceiro Sector, analisa como têm evoluído as parcerias entre ONG e o Estado em Minas Gerais.
http://integracao.fgvsp.br/ano10/12/administrando.htm
A21: Reinventing Accountability for the 21st Century
A21 reflects the intent, spirit and breadth of ideas debated through an AccountAbility initiative and at an event hosted by AccountAbility in 2005 on the challenges, experiences and opportunities for innovating the practice of accountability.
http://www.accountability21.net/uploadedFiles/publications/Reinventing%20Accountability%20for%20the%2021st%20Century.pdf
o Metodologias e boas práticas
Manual para facilitar el Acceso a la Cooperación Internacional
Este Manual de la Red Argentina para la Cooperación Internacional (RACI), surgido de un espacio que articula a 15 organizaciones de Argentina que comparten un marco de competencia por recursos, demuestra no sólo que la cooperación es posible, incluso cuando se compite. También demuestra que es posible socializar la información para fortalecer al sector, porque un sector consolidado potencia a cada una de las organizaciones.
The Partnering Toolbook
A toolbook, produced in 2003 by the International Business Leaders Forum (IBLF), offering a concise overview of the essential elements that make for effective partnering. It presents short book on the generic partnering process, tools to enable practitioners to develop effective partnerships, information about GAIN (Global Alliance for Improved Nutrition), and case studies. También disponible en Español.
http://www.iblf.org/docs/PartneringToolbook.pdf
The Stakeholder Engagement Manual
This manual, published in 2005 by Stakeholder Research Associates Canada Inc., United Nations Environment Programme, and AccountAbility, is comprised of 2 main documents: Volume 1 The Guide to Practitioners' Perspectives on Stakeholder Engagement and Volume 2 The Practitioners' Handbook on Stakeholder Engagement. Together they provide guidance to corporate and non-corporate users on how to practice effective stakeholder engagement. Volume 2 contains tools and templates for managing engagement.También disponible en Español, Italiano e Japanese.
http://www.accountability21.net/publications.aspx?id=904
Work the net: a management guide for formal networks
This GTZ’s practical guide, published in 2006, describes how formal networks within the development context can be set up, managed and used in an efficient and effective way. It focuses on the structural and operational issues of networks and explains what important aspects make them work. The process-oriented approach is explained by use of a flow chart, and crucial steps are summarised by checklists.
http://www.eldis.org/go/topics/resource-guides/manuals-and-toolkits/managing-ngos&id=23772&type=Document
Guide to Successful Corporate-NGO Partnerships
This Guide is the product of collaboration among Global Environmental Management Initiative (GEMI) member companies and Environmental Defense Fund. It is intended as a comprehensive aid to organizing, designing, implementing and measuring the success of corporate-NGO partnerships. The Guide also includes several case examples of successful partnerships.
http://www.gemi.org/resources/GEMI-EDF%20Guide.pdf
Pós-graduação em Gestão de Organizações e Desenvolvimento Sustentável
Esta pós-graduação, da Escola de Gestão Empresarial (EGE), realizada no Porto e em Lisboa, destina-se a quadros médios e superiores de empresas e outras organizações que queiram iniciar ou complementar os seus conhecimentos nesta área, ficando assim habilitados a participar na criação, implementação e comunicação de estratégias de sustentabilidade de organizações.
http://www.porto.ucp.pt/feg/pg/pg_gestao_organizacoes_desenvolvimento_sust/apresentacao.htm
Harvard Kennedy School Executive Education
HKS Executive Education offers more than two dozen programs that address the most pressing issues in public leadership today to experienced professionals and leaders from the government, corporate, and nonprofit sectors around the world.
http://ksgexecprogram.harvard.edu/
COMPARTIR: tu base de aprendizajes
Base de datos del área de Gestión de Conocimiento de Fundación AVINA para promover la sistematización y transferencia de aprendizajes que potencien el impacto en el desarrollo sostenible de América Latina. Ofrece documentos, artículos e informaciones clave sobre aprendizajes, temáticos y metodológicos, mejores prácticas y lecciones aprendidas. Se pueden subir, buscar y difundir referencias en portugués, español e inglés.
http://www.avina.net/compartir/aprendizajes.nsf/IngresoClave?OpenForm
Communication and Marketing
The different means of communication used by Third Sector organisations to connect and interact with its public, such as public relations, strategic communication tools, social causes marketing or internal and external communication, are key to disseminate their missions ad projects and get the messages to their members, attract volunteers and position themselves amongst their communities.
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Marketing for Charitable Nonprofit Organizations
Fact sheet offering a discussion on the definition of marketing, its application to operations, a broader use of marketing by charitable nonprofits and a clarification on what marketing is not.
European Communication Monitor 2009
The European Communication Monitor is tge largest transational annual survey on future trends in strategic communications in Eirope and one the leading public relations studies worldwide. It is run by the Eueopean Public Relations Education and Research Association (Euprera), the European Association of Communication Directors (EACD) and Communication Director Magazine, supported by Cision.
http://www.communicationmonitor.eu/
Eight Basic Steps to Marketing Your Nonprofit Organization
Eight steps to get started in brainstorming marketing ideas that could make a significant difference in the bottom-line of an organization.
http://marketing.about.com/cs/nonprofitmrktg/a/8stepnonprofit.htm
Online communication in non-profit organizations
The study explores problems with making donations to nonprofit organizations online, giving to a central giving site verses individual websites of organizations, obstacles to giving and types of responses received, and a comparison or responses when their was a donation verses just an inquiry. This research project gives valuable information to nonprofit organizations on the importance of constant communication with their constituents.
http://www.the-dma.org/dmef/proceedings04/7-Henley.pdf
o Metodologias e boas práticas
SmartChart
Interactive Smart Chart 3.0 from Spitfire Strategies is an online planning tool for communication plans and campaigns that can help you make and assess strategic decisions.
http://www.smartchart.org/
Guidelines for Evaluating Nonprofit Communication Efforts
Working paper prepared in 2004 for the Communications Consortium Media Center’s Media Evaluation Project. It summarizes the main findings of the first four working papers in the series, and offers guidelines for the evaluation of nonprofit communications efforts.
http://www.mediaevaluationproject.org/Paper5.pdf
Ten Steps to Stronger Nonprofit Communications
Presentation of a ten-step approach to strengthen an organization’s communication, prepared in 2005 by Promoting Public Causes, Inc.
Produtos C3
Modelo de Intervenção C3, Estudo de Caso e Materiais para Utilização, produzidos no âmbito do Projecto C3 de promoção da competitividade e auto-sustentabilidade das organizações do 3º sector.
http://www.c3.com.pt/3/produtos.html
Promoting your organization
A CIVICUS toolkit to help civil society organisations achieving their aims and objectives using the active promotion of their work as one of their strategies. The topics range from budgeting, strategic planning and dealing with the media, to developing a financial strategy and writing an effective funding proposal.
http://www.civicus.org/new/media/Promoting%20your%20organisation.pdf
Involving the Community: A Guide to Participatory Development Communication
This guide, produced in 2004, introduces participatory development communication concepts, discusses the effective two-way communication approaches and presents a methodology to plan, develop, and evaluate effective communication strategies.
http://www.idrc.ca/en/ev-52226-201-1-DO_TOPIC.html
APC Training materials
Association for Progressive Communications (APC) materials designed for trainers who want to build the capacity of civil society organisations to understand information and communication technologies (ICT), ICT policy and gender-related issues. Materiales también disponibles en Español, Français e Português.
http://www.apc.org/en/node/2733
D3 - Soluções Digitais de Marketing e Gestão para Organizações Sem Fins Lucrativos
Manual do Instituto Pedro Nunes (IPN) de soluções TIC's para as ONG/ 3º Sector. Contém conceitos base de marketing, gestão documental e gestão de projectos; indicações sobre Software de uso livre, para apoio nas acções de marketing, divulgação e gestão.
http://www.pluridoc.com/Site/FrontOffice/default.aspx?Module=Files/FileDescription&ID=1110⟨=pt
CanalSolidario.org
Canal de comunicación por el cambio social, creado por Fundación Chandra.
IM Magazine
Revista que divulga o melhor que se faz no mundo para um mundo melhor. Also in English.
Reporters d’Espoirs
Agence d'informations spécialisée en contenus "porteurs de solutions".
The Communication Initiative
Network offering web-based resources of summarised information, electronic publications, online research and review, and discussion platforms providing insight into communication for development experiences.
Thought Bank
THINK Consulting Solutions offers a comprehensive free archive of their thinking to help provide answers, stimulate thinking and to provide a resource for those simply wanting to know more about the many complex areas in the not-for-profit sector.
http://www.thinkcs.org/library.php
Management Library
Carter McNamara's Free Management Library includes explanations of scores of management issues for both nonprofit and for-profit organizations.
http://www.managementhelp.org
Ethics and social responsibility
Social Responsibility means approaching an organizational strategy with the expectations of all the stakeholders, innovation and constant learning. Organisations must integrate in their management the importance of economic, social and environmental impacts, showing a concern with the planet and its people.
Read more...
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Responsabilidade das Organizações: mito ou realidade?
Artigo de análise do Seminário "Responsabilidade através da Certificação"que teve lugar em 2008 em Portugal.
http://www.qualidadeonline.com/index.php?option=com_content&task=view&id=864&Itemid=31
L’éthique humanitaire
C'est le nom du chapitre 1 du Guide Synergie Qualité "Propositions pour des actions humanitaires de qualité" édité et diffusé en 2005 par Coordination SUD. Le guide définit des principes et des exemples de bonnes pratiques pour cinq axes thématiques: l’éthique humanitaire, la gouvernance associative, la gestion des ressources humaines, le cycle de projet, la participation des populations. Chapter 1 is also available in english.
http://www.coordinationsud.org/IMG/pdf/2_Ethique_pg_12_a_28.pdf
A21: Reinventing Accountability for the 21st Century
A21 reflects the intent, spirit and breadth of ideas debated through an AccountAbility initiative and at an event hosted by AccountAbility in 2005 on the challenges, experiences and opportunities for innovating the practice of accountability.
http://www.accountability21.net/uploadedFiles/publications/Reinventing%20Accountability%20for%20the%2021st%20Century.pdf
o Metodologias e boas práticas
RSO MATRIX - Guia metodológico para a implementação de um Plano de Responsabilidade Social das Organizações
Documento proposto pelo projecto RSO Matrix com o objectivo de facilitar a aplicação dos princípios de responsabilidade social dentro das organizações portuguesas.
Guide to Successful Corporate-NGO Partnerships
This Guide is the product of collaboration among Global Environmental Management Initiative (GEMI) member companies and Environmental Defense Fund. It is intended as a comprehensive aid to organizing, designing, implementing and measuring the success of corporate-NGO partnerships. The Guide also includes several case examples of successful partnerships.
http://www.gemi.org/resources/GEMI-EDF%20Guide.pdf
The Partnering Toolbook
A toolbook, produced in 2003 by the International Business Leaders Forum (IBLF), offering a concise overview of the essential elements that make for effective partnering. It presents short books on the generic partnering process, tools to enable practitioners to develop effective partnerships, information about GAIN (Global Alliance for Improved Nutrition), and case studies. También disponible en Español.
http://www.iblf.org/docs/PartneringToolbook.pdf
The Stakeholder Engagement Manual
This manual, published in 2005 by Stakeholder Research Associates Canada Inc., United Nations Environment Programme, and AccountAbility, is comprised of 2 main documents: Volume 1 The Guide to Practitioners' Perspectives on Stakeholder Engagement and Volume 2 The Practitioners' Handbook on Stakeholder Engagement. Together they provide guidance to corporate and non-corporate users on how to practice effective stakeholder engagement. Volume 2 contains tools and templates for managing engagement.También disponible en Español, Italiano e Japanese.
http://www.accountability21.net/publications.aspx?id=904
Pós-graduação em Gestão de Organizações e Desenvolvimento Sustentável
Esta pós-graduação, da Escola de Gestão Empresarial (EGE), realizada no Porto e em Lisboa, destina-se a quadros médios e superiores de empresas e outras organizações que queiram iniciar ou complementar os seus conhecimentos nesta área, ficando assim habilitados a participar na criação, implementação e comunicação de estratégias de sustentabilidade de organizações.
http://www.porto.ucp.pt/feg/pg/pg_gestao_organizacoes_desenvolvimento_sust/apresentacao.htm
Centro de documentos em RSE
Materiais de apoio produzidos pelo projecto “DRSE - Desenvolvimento da Responsabilidade Social das Empresas em Portugal”, desenvolvido no âmbito da Iniciativa Comunitária Equal.
http://www.drse-equal.eu/centro_de_documentos.php
SDC – SAIR DA CASCA
Empresa de consultoria em responsabilidade social.
BCSD Portugal
Conselho Empresarial para o Desenvolvimento Sustentável.
WBCSD
World Business Council for Sustainable Development.
APEE
Associação Portuguesa de Ética e Responsabilidade Social.
RSO Matrix
Projecto para a sensibilização e implementação do conceito de Responsabilidade Social das organizações (RSO) em Portugal. Oferece variados produtos úteis a pessoas e organizações de diferentes sectores.
http://siteprojectrsomatrix.googlepages.com/
RSE Portugal
Associação Portuguesa para a Responsabilidade Social das Empresas.
http://www.resportugal.eu/
CSR Europe
European business reference point for social responsibility issues.
http://www.csreurope.org
Portal RSOpt
Recursos sobre responsabilidade social das organizações compilados pela Rede RSOpt, no âmbito da Iniciativa Comunitária Equal.
http://www.rsopt.com/irj/portal/rsopt?NavigationTarget=navurl://eed9cce1abe0167438e78516c0890bf2
Business & Human Rights Resource Centre
The world's leading independent resource on the subject, with news and reports about companies' human rights impacts worldwide - positive and negative.
http://www.business-humanrights.org
VER
Portal online que tem como objectivo disponibilizar um serviço de referência para a comunidade empresarial de língua portuguesa com enfoque principal na promoção e defesa da ética e da responsabilidade social das empresas e dos seus gestores.
http://www.ver.pt
Team building and training
Every day persons, groups and communities need to work together to solve common problems. But their well intentioned efforts can be affected if they do not know how to deal with different interests and priorities, complex technical issues, emotional tensions, different cultures and expectations and the pressure of deadlines…
Read more...
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o Metodologias e boas práticas
The Basic Facilitation Primer
This meeting facilitation guide presents an introduction to facilitation skills, techniques and competencies.It was developed in 2002 jointly with The Human Leadership and Development Division of the American Society for Quality, The Association for Quality and Participation, and The International Association of Facilitators.
http://www.iaf-world.org/files/public/FacilitatorMnl.pdf
How to Run a Workshop
A networklearning.org manual guiding activists through the decision-making and action procedures of running a workshop. It includes planning the workshop content, planning the administration and facilitating and running the workshop.
http://www.networklearning.org/index.php?option=com_docman&task=doc_download&gid=81&Itemid=52
The Dotmocracy Handbook
http://www.iaf-world.org/files/public/dotm%20hdbk.pdf
Mycoted Creativity Techniques
Mycoted provides a central repository for Creativity and Innovation on the Internet as a summary of tools, techniques, mind exercises, puzzles, book reviews etc, for solving problems worldwide.
http://www.mycoted.com/Category:Creativity_Techniques
IAF Methods Database
This International Association of Facilitators (IAF) site is dedicated to providing managers, team leaders, and facilitators with online and face-to-face tools for creating, leading and following up group meetings.
Facilitation
The Start4All Facilitation page with plenty of links to useful facilitation resources.
http://facilitation.start4all.com/
The network of experts
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Stone Soup Consulting has a multidisciplinary team of professionals with international expertise on the Third Sector, with the skills to develop productive links between the different actors of social, cultural and environmental change.
We have an insider's knowledge of the problems, but especially of the potential of the organisations devoted to working in the social, environmental and cultural spheres.
We know how to respond to the specific needs of different social enhancement actors –companies, foundations, individual persons, NGOs or municipalities – and create or reinforce links between them, with the aim of scaling up their social impact .
Learn more about the founding partners and our consultants, as well as internship opportunities and application forms.
